FAQs

    Here, we’ve compiled answers to some of the most common questions our customers ask. If you don’t find the information you’re looking for, please feel free to contact us.


    1. What is the process for ordering a custom Panjabi?

    Ordering a custom Panjabi is simple. You can contact us to schedule a consultation, where we will discuss your design preferences, measurements, and any special requirements. Once the design is finalized, we begin crafting your Panjabi. The entire process typically takes 2-4 weeks.


    2. Do you offer international shipping?

    Yes, we ship our bespoke Panjabis worldwide. Shipping times and costs vary depending on the destination. For more details, please refer to our Shipping Policy.


    3. Can I return or exchange my Panjabi?

    If there is a defect or issue with your order, please contact us within 7 days of receiving your item. For more information, please review our Return, Exchange, and Refund Policy.


    4. What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, mobile payments, bank transfers, and cash on delivery for orders within Dhaka. For full details, please visit our Payment Options page.


    5. How do I ensure the correct fit for my custom Panjabi?

    During your consultation, we will take precise measurements to ensure a perfect fit. If you are unable to visit us in person, we can guide you through the process of taking your own measurements.


    6. How long does it take to receive my custom Panjabi?

    The production of a custom Panjabi typically takes 2-4 weeks, depending on the complexity of the design and current order volume. Shipping times vary based on your location.


    7. Can I make changes to my order after it’s placed?

    Please contact us as soon as possible if you need to make adjustments, and we will do our best to accommodate your request.


    8. How do I care for my Panjabi?

    We recommend dry cleaning or gentle hand washing in cold water to preserve the quality of your Panjabi. Avoid using harsh detergents or bleach, and always follow the care instructions provided with your garment.