By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and services. By accessing this site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
2. Use of Website
- Eligibility: You must be at least 18 years old to use our website and services.
- Account Information: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
- Prohibited Activities: You may not use our website for any unlawful or prohibited purpose. This includes, but is not limited to, violating any laws, infringing on the rights of others, or transmitting harmful or malicious content.
3. Ordering and Payment
- Order Acceptance: All orders placed through our website are subject to acceptance by Bespoke Panjabis by Waseq Khan. We reserve the right to refuse or cancel any order at our discretion.
- Pricing: All prices are listed in the local currency and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but errors may occur.
- Payment: Full payment is required at the time of order placement. We accept various payment methods, as detailed on our Payment Options page.
4. Custom Orders
- Bespoke Process: Custom Panjabis are made according to the specifications provided by the customer. It is your responsibility to ensure that all details, including measurements, are accurate.
- Production Time: Custom orders typically take 2-4 weeks to complete. This timeline may vary depending on the complexity of the design and current order volume.
- Changes: Once production has begun, changes to the order may not be possible. Please contact us as soon as possible if you need to make adjustments.
5. Shipping and Delivery
- Shipping: We offer domestic and international shipping. Shipping costs and delivery times are detailed on our Shipping Policy page.
- Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
6. Returns and Exchanges
Due to the bespoke nature of our garments, returns and exchanges are generally not accepted. However, if there is a defect or issue with your order, please refer to our Return, Exchange, and Refund Policy for more information.
7. Intellectual Property
- Ownership: All content on our website, including text, images, graphics, and designs, is the property of Bespoke Panjabis by Waseq Khan and is protected by intellectual property laws.
- Usage: You may not use, reproduce, or distribute any content from our website without prior written permission from us.
8. Limitation of Liability
To the fullest extent permitted by law, Bespoke Panjabis by Waseq Khan shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or services.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
10. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review these terms regularly to stay informed.