Returns & Exchange

    At Waasey, we are committed to your satisfaction. Please review our policy on returns, exchanges, and refunds.


    Returns & Exchange

    If there is a defect or issue with your order, please contact us within 7 days of receiving your item.

    • Eligibility: Only defective or incorrect items are eligible for return.
    • Process: Contact us with details and photos of the issue. We will guide you through the return process if applicable.


    Refunds

    Refunds are issued only in cases where a return is approved due to a defect or mistake in the order.

    • Process: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
    • Timing: Approved refunds will be processed and credited to your original payment method within 7-10 business days.


    Non-Refundable Items

    • Custom-made garments that meet the order specifications.
    • Items returned without prior approval.